Shipping policy
Last updated: October 5, 2026
Where we ship
ESANTO ships to the United States, Mexico and selected international destinations. Available countries are shown at checkout.
Processing time
Orders are prepared within 1–3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with a tracking number as soon as your order ships.
Shipping cost
Shipping is free on every order, with no minimum purchase. Every package ships with tracking and insurance (ESANTO Plus).
Estimated delivery times
| Destination | Estimated delivery |
|---|---|
| United States | 5–8 business days |
| Mexico | 7–12 business days |
| International | 8–15 business days |
Delivery times are estimates that begin once your order ships and may vary because of carrier delays, customs or peak seasons.
Duties and taxes
Orders shipped outside the United States may be subject to import duties and taxes charged by the destination country. When they can be calculated at checkout they will be shown before you pay; otherwise they are the responsibility of the customer and are collected by the carrier upon delivery.
Address and delivery issues
Please make sure your shipping address is complete and correct. We are not responsible for orders delayed or lost because of an incorrect address. If your tracking shows your package as delivered but you cannot find it, contact us within 7 days and we will help you file a claim with the carrier.
Questions? Write to us at global@esantobrand.com.